Aksigorta Annual Report 2019
Assessment of Aksigorta’s Operations in 2019
Placing innovation and technology to the heart of next-generation insurance approach, Aksigorta integrated ADA, the artificial intelligence application included in the business processes as a first in the sector, into its website.
Expanding its products and services by taking into account the needs and expectations of its customers, Aksigorta provides assurance for the coverage of the difference fees to be paid by the insured in SSI contracted private hospitals.
As the pioneer of innovation in the sector with its new products, Aksigorta offers Cyber Protection Insurance to protect against sanctions to be imposed within the scope of data violations and the Law on the Protection of Personal Data.
Focusing on artificial intelligence and the Robot Transformation Project and start-up area, Aksigorta left behind a successful year with newly developed customer-oriented products.
Placing innovation and technology at the heart of the next-generation insurance approach, the Company integrated ADA into its website. ADA, the artificial intelligence application included in business processes, is a first in the sector. Aksigorta now makes it possible for its customers to experience easy, comprehendible and accessible insurance services on a 24/7 basis.
Breaking new ground in the sector with the WhatsApp Official Business Account, in 2019, the Company combined the service-oriented approach of its artificial intelligence digital assistant, ADA, with the immediacy of smartphones, ensuring that its customers can access their claim file status by messaging 444 27 27, and contact ADA at any time, around the clock.
Continuing to be the pioneer of transformation in the sector with its new products, Aksigorta offers protection against sanctions to be imposed within the scope of data violations and the Law on the Protection of Personal Data. The Company’s Cyber Protection Insurance provides comprehensive coverage to customers, from cyber blackmail to media liability and from business interruptions to cybercrimes.
Expanding the coverage of the Keep Living Insurance, Aksigorta stands with Aksigorta customers diagnosed with cancer through the Treatment Support Package in this difficult process.
As a leading company in Government Supported Credit Insurance, Aksigorta contributes to risk management for SMEs by analyzing their customers and monitoring their financial positions; it also protects enterprises against unforeseen collection issues and strengthens their financial structures.
Expanding its products and services in consideration of the needs and expectations of its consumers, Aksigorta provides assurance for the coverage of fee differences to be paid by the insured in SSI-contracted private hospitals. In the absence of coverage, or for other health procedures within the scope of the product - which also provides service advantages at many Aksigorta Contracted Health Institutions at special prices - maternity coverage can also be provided as an option.
Expanding the coverage of its Keep Living Insurance, Aksigorta offers the Treatment Support Package, standing with customers who have been diagnosed with cancer during this difficult process. Within the scope of the renewed package, in which free medicine transfer service has been included along with many other services, customers are provided the assurance of support and payment, immediately following diagnosis, for 13 diseases and dangerous conditions such as cancer, kidney failure, MS, Parkinson’s disease, Alzheimer’s and heart attacks.
Covering the emergency health needs of pets for up to TL 5,000 within the scope of the Pati Pet Insurance product, Aksigorta provides TL 3,000 worth of coverage for potential damages by pets to third parties and their belongings. Within the scope of the collaboration with the Association for Protection of Disabled Pets (Encander), Aksigorta has donated to Encander on behalf of all customers who hold Pati Pet Insurance or who plan to insure their pets for one year starting from October 4, World Animal Day.
