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The necessary points required in notifications of loss or damages : |
-Your policy number,
-Date of loss or damage,
-Estimated loss or damage,
-Telephone number to contact,
-Phone number and address of the repair shop (for automobile damages)
Please note the claim file number given by the insurer.
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NECESSARY DOCUMENTS NEEDED FOR CLAIM FILE ACCORDING TO THE INSURANCE BRANCHES
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1-CASUALTY INSURANCE
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A-MOTOR OWN DAMAGE
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With a low premium addition, the AKSİGORTA Assistance Service can be included to your policy. This service is available
for any kind of damage and loss 24 hours a day. Hotlines are;
in Turkey 0 800 211 61 53 (3 lines)
abroad 90 0 800 211 61 53 (3 lines)
With cellular phone 90 212 233 08 08 -- 90 212 233 99 89 -- 90 212 233 09 24
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Impact Loss or Damages
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-Copy of your policy
-Receipts of the premium payments
-Approved traffic accident report (in case of no accident report, driver's detailed written
declaration)
-Approved alcohol report by police
-Copy of car's/vehicle's licence
-Copy of driver's licence
-Approval of the loss payee (if available)
-Waybill (for only cargo carriers)
-Photographs of the damaged car/vehicle
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Stolen Car/Vehicle Losses
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-If your car/vehicle is stolen and not found in 30 days;
-Approved statement of application to the Police Station
-Approved confirmation by police stating that stolen car/vehicle is not found.
-Approved confirmation from "Automobile Theft Desk" stating that stolen car/vehicle is not found.
-Car's/vehicle's original licence stamped as "stolen" by police.
-"No tax debt" statement from Ministry of Finance
-Original Policy and receipts.
-Car's/vehicle's keys (original and spare ones).
-Approval of the loss payee (if available).
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Loss or Damages for Stolen Radio - Cassette Player and Sparetire
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-Copy of your policy
-Receipts of the premium payments
-Statement of application to the Police Station and approved report by police stating that
"Radio-Cassette Player and/or Sparetire" is stolen.
-Approval of the loss payee (if available)
-Copy of the car's/vehicle's licence
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B- COMPULSORY AUTO LIABILITY INSURANCE for THIRD PARTY'S LOSS OR DAMAGES
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-Copy of your policy
-Approved accident report
-Alcohol report approved by police
-Copy of the car's/vehicle's licence (of third parties)
-Photographs of the damages car/vehicle (of third parties)
-Copy of the insured car's/vehicle's licence (if the plate number is not written on the policy)
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C- LOSS or DAMAGES for DEATH and BODILY INJURIES
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-Copy of the policy
-Approved accident report
-Report for death (from Public Prosecutor or Medical Jurisprudence)
-Original receipts of expenses for hospital and treatments (in case of injuries)
-If the Indemnity ispaid by Court Decision, Statement of Court Decision, execution order and payment receipts.
-Copy of the insured car's/vehicle's licence (if the plate number is not written on the policy)
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D- LOSS or DAMAGES for PLATE GLASS INSURANCE
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-Copy of the policy
-Receipts of the premium payments
-Report or written declaration
-Invoice (in case an expert is not appointed)
-Photographs of the damage.
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E- LOSS or DAMAGES for THEFT INSURANCE
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-Copy of the policy
-Receipts of the premium payments
-Approved application form and reports from police
-Result of the police inquiry 30 days after the loss
-Receipt or invoices for the inventory control (for mercantile goods)
-Tax book(for commercial insurance)
-Title deed or lease (for private dwelling insurance)
-Photographs of the damages
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2-PROPERTY INSURANCE
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With a low premium addition, the AKSİGORTA Assistance Service can be included to your policy. This service is available
for damages related electricity failure, internal water, external windows and door locks 24 hours a day.
Hotlines are 0800 211 61 56 --- 0212 233 10 87
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A - PROPERTY LOSSES & DAMAGES
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-Copy of the policy
-Receipts of the premium payments
-Approved report from fire brigade
-Claim statement
-Approved report from police station
-Decision of the public prosecutor
-Photographs of the damage
-Title deed or lease (for claims in buildings)
-Approval of the loss payee (if available)
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B - INTERNAL WATER and FLOOD LOSSES & DAMAGES
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-Copy of the policy
-Receipts of the premium payments
-Claim statement
-Title deed or lease
-Photographs of the damage
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C - STORM LOSSES & DAMAGES
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-Copy of the policy
-Receipts of the premium payments
-Report from Weather Bureau
-Claim statement
-Title deed or lease
-Photographs of the damage
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3 - MARINE CARGO and MARINE HULL INSURANCES
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A - MARINE HULL LOSSES & DAMAGES
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-Copy of the policy
-Receipts of the premium payments
-Maritime report and statements by crew
-Certificate of registry
-Crew list
-Seaworhtiness certificate
-Report from Weather Bureau
-Reports of journey and machinery
-Document of the freight/load on the vessel/ship
-Repair proposals
-Photographs of the damage
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B - MARINE CARGO LOSSES & DAMAGES
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-Copy of the policy
-Receipts of the premium payments
-Invoice of the goods
-Bill of lading
-Cargo report
-Report of the customs inspection
-Invoice of the freight
-Photographs of the claim
-If the nature of the claim is a traffic accident; the accident report,
the licence of the vessel and the driving licence of the driver
-Declarations for Import and Export
-Letter of protest given to the transporter
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4 - ENGINEERING INSURANCES - EAR/CAR and MACHINERY BREAKDOWN
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A - EAR an CAR
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-Copy of the policy
-Receipts of the premium payments
-Reports of the claims
-Documents for the assessment of the damage
-Photographs of the damage
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B - MACHINERY BREAKDOWN |
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-Copy of your policy
-Receipts of the premium payments
-Reports of the claims
-Documents for the assessment of the damage
-Photographs of the damage
-Reports from technical services
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